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Privacy Policy | MoJamoza Technologies

Privacy Policy

Your privacy is important to us. Learn how we protect and manage your personal information.

Last Updated: May 10, 2026

1. Introduction

Welcome to MoJamoza Technologies. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mojamoza.com or use our services.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Note: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order for our services
  • Subscribe to our newsletter
  • Fill out contact forms
  • Participate in surveys or promotions
  • Contact us for customer support

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, physical address
  • Business Information: Company name, job title, business requirements
  • Payment Information: Billing address, payment method details (processed securely through payment processors)
  • Communication Data: Messages, inquiries, and other information you choose to share with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Data: Pages visited, time spent on pages, click patterns, referring website
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Delivery To provide and maintain our services, process orders, and fulfill contractual obligations
Customer Support To respond to your inquiries, provide technical support, and resolve issues
Communication To send service-related announcements, updates, and marketing communications (with your consent)
Website Improvement To analyze website usage, improve our services, and enhance user experience
Security To protect against fraud, unauthorized access, and ensure website security
Legal Compliance To comply with legal obligations and enforce our terms and conditions

Marketing Communications: We will only send you marketing communications if you have explicitly consented to receive them. You can opt-out at any time by clicking the unsubscribe link in our emails or contacting us directly.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, such as:

  • Payment processors (e.g., PayPal, Stripe, M-Pesa)
  • Email service providers
  • Hosting providers
  • Analytics providers
  • Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Important: All third-party service providers are required to maintain the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Access controls and authentication
  • Data encryption at rest
  • Regular backups and disaster recovery procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our retention periods are based on:

  • The length of time we need to provide our services to you
  • Legal obligations and regulatory requirements
  • Business needs and legitimate interests
  • Resolution of disputes and enforcement of agreements

When we no longer need to retain your personal information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy of that information.

Correction

You have the right to request correction of any inaccurate or incomplete personal information we hold about you.

Deletion

You have the right to request deletion of your personal information under certain circumstances.

Restriction and Objection

You have the right to restrict or object to our processing of your personal information in certain situations.

Withdraw Consent

You have the right to withdraw your consent to our processing of your personal information at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit a website.

Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and settings
  • Targeting Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control and manage cookies through your browser settings. Most web browsers allow you to:

  • See what cookies are set and delete them
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

Please note that disabling cookies may affect the functionality of our website and your ability to use certain features.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than Kenya, where data protection laws may differ from those in your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. This includes implementing appropriate safeguards when transferring data to third countries.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We may also notify you via email or prominent notice on our website before the change becomes effective. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our website and services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

MoJamoza Technologies

info@mojamoza.com
+254 722 811 344
Namanga Town, Kajiado County, Kenya

We will respond to all legitimate requests within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.


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