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Terms of Service | MoJamoza Technologies

Terms of Service

Please read these terms carefully before using our services

Last Updated: May 10, 2026

1. Agreement to Terms

By accessing and using the website mojamoza.com (the "Site") and any services provided by MoJamoza Technologies ("we," "us," "our"), you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any of these terms, you are prohibited from using or accessing this Site and our services. The materials contained in this website are protected by applicable copyright and trademark law.

Important: These Terms of Service constitute a legally binding agreement between you and MoJamoza Technologies. Please read them carefully.

2. Our Services

Service Description

MoJamoza Technologies provides comprehensive technology solutions including but not limited to:

  • Web development and design services
  • Custom software development
  • Management systems (School, POS, Inventory, etc.)
  • Mobile application development
  • E-commerce solutions
  • Cybersecurity services
  • IT consulting and support
  • Cyber cafe services

Service Modifications

We reserve the right to:

  • Modify or discontinue any service at any time
  • Change service prices without prior notice
  • Refuse service to anyone for any reason at any time

Service Availability: While we strive to provide uninterrupted services, we cannot guarantee that our services will be available 100% of the time. We may need to perform maintenance or updates that require temporary service interruption.

3. User Accounts

Account Creation

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account and password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account.

Security Notice: MoJamoza Technologies cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

4. Payments and Billing

Payment Terms

All services are subject to the following payment terms:

  • Deposit Requirement: Most projects require a deposit (typically 30-50%) before work begins
  • Payment Methods: We accept various payment methods including M-Pesa, PayPal, PayStack, and other mobile money
  • Currency: All payments are in Kenyan Shillings (KES) unless otherwise specified

Pricing Changes

We reserve the right to change our pricing at any time. Price changes will not affect ongoing projects with signed agreements.

Refund Policy

Refunds are handled on a case-by-case basis:

  • Deposits: Generally non-refundable once work has commenced
  • Completed Work: No refunds for completed and delivered services
  • Service Issues: If you experience issues with our services, contact us for resolution

Payment Disputes: If you have any concerns about charges, please contact us within 30 days of the charge date. Late disputes may not be honored.

5. Intellectual Property

Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of MoJamoza Technologies and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of MoJamoza Technologies.

Client Intellectual Property

Upon full payment, clients typically receive:

  • Full ownership of custom-developed code (unless otherwise specified)
  • License to use the delivered solution
  • Source code and documentation (for development projects)

Third-Party Intellectual Property

Some projects may incorporate third-party components, libraries, or software that are subject to their own licenses. Clients are responsible for complying with these third-party licenses.

6. User Content

Content Responsibility

"User Content" means any and all information and content that a user submits to or uses with the Service. You are solely responsible for your User Content. You assume all risks associated with the use of your User Content, including any reliance on its accuracy, completeness, or usefulness by others.

Content License

By posting or distributing User Content through the Service, you hereby grant us a worldwide, non-exclusive, royalty-free license to use, modify, reproduce, and display such User Content solely for the purpose of providing the Service to you.

Content Restrictions

You agree not to use the Service to upload, post, or distribute any User Content that:

  • Infringes any third-party right, including any copyright, trademark, or patent
  • Is unlawful, harassing, threatening, or obscene
  • Contains viruses or other malicious code
  • Constitutes unauthorized or unsolicited advertising

7. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make the Service available. The Service may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Service, you agree not to:

  • Systematically retrieve data or other content from the Service to create or compile a collection, compilation, database, or directory
  • Make any unauthorized use of the Service, including collecting usernames and/or email addresses of users
  • Use the Service to advertise or offer to sell goods and services
  • Circumvent, disable, or otherwise interfere with security-related features of the Service
  • Engage in unauthorized framing of or linking to the Service
  • Trick, defraud, or mislead us and other users
  • Make improper use of our support services or submit false reports of abuse or misconduct
  • Engage in any automated use of the system, such as using scripts to send comments or messages
  • Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service
  • Attempt to impersonate another user or person or use the username of another user
  • Use any information obtained from the Service in order to harass, abuse, or harm another person
  • Use the Service as part of any effort to compete with us or otherwise use the Service and/or the Content for any revenue-generating endeavor or commercial enterprise
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Service
  • Attempt to bypass any measures of the Service designed to prevent or restrict access to the Service, or any portion of the Service
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Service to you
  • Delete the copyright or other proprietary rights notice from any Content
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Service
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Service

Violation Consequences: We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

8. Termination

By MoJamoza Technologies

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

By User

You may stop using our services at any time. However, any outstanding payments for services rendered remain due and payable.

Effect of Termination

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Disclaimers

Service "As Is"

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Technical Issues

We do not warrant that:

  • The Service will function uninterrupted, secure, or available at any particular time or location
  • Any errors or defects will be corrected
  • The Service is free of viruses or other harmful components
  • The results of using the Service will meet your requirements

Third-Party Services: Our Service may contain links to third-party websites or services that are not owned or controlled by MoJamoza Technologies. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

10. Limitation of Liability

In no event shall MoJamoza Technologies, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

Whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Maximum Liability: Our maximum liability to you for all claims arising out of or relating to these Terms or your use of the Service shall not exceed the amount you have paid to us in the last six (6) months.

11. Indemnification

You agree to defend, indemnify, and hold harmless MoJamoza Technologies and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:

  • Your use and access of the Service
  • A breach of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right

This defense and indemnification obligation will survive these Terms and your use of the Service.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be submitted to mediation in Nairobi, Kenya, before pursuing other remedies.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Notification: We will notify you of any changes to our Terms by posting the new Terms of Service on this page and updating the "Last Updated" date.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

MoJamoza Technologies

info@mojamoza.com
+254 722 811 344
Namanga Town, Kajiado County, Kenya

We typically respond to inquiries within 1-2 business days.